Very Pushy to sell new unit.They were very responsive and came out after hours on a Friday to look at our AC unit. (Only reason for 2 stars rather than 1)Guy spent less than 20 minutes on the roof and told us we were very low on Freon and with the price of Freon, it'd be better to invest in a new unit. He said charging the system with Freon would easily be $3000.He proceeded to get us a quote for a 4 ton Goodman HVAC unit at $9000. And then offered to run is through financing. They said it wasn't worth looking into Freon filling as it's so pricey. They also told us they had no idea how big the unit on the roof was as it had no tags and that the replacement had to a 4 ton to be adequate.We payed the $90 service fee and said we'd get a second opinion. (I am actually questioning what they fee even was for at this time.)Overnight with two kids in Phoenix summer with barely working ac was painfully difficult.A different company showed up at 6am and took pictures of 1-2 inch thick ice EVERYWHERE on the inside of the unit. ( The first rep should have noticed this and should have known that you can't get accurate readings if it's iced up...) After defrosting the unit and spraying off the bird feathers, dust, grime and mess on the grates and coils, the Freon readings actually show we have full Freon. Thanks to competitor that was honest we have a working AC for us and the kids. And we will be investing in the coming months for a new unit. (A new 4 ton Goodman as of June 2022 should run about 7k installed...not almost 10k) (And if he had taken the time to open the unit and look around, there was a serial number and it's actually a 3.5 ton...4 ton is a smart upgrade but I wonder what he really even did besides try to move straight to sales.)The Morehart guy, while polite and responsive didn't take the time to defrost the unit in order to get an accurate Freon reading... He moved like a car salesman... directly to pushing sales..
Semi-annual check-up. I have gotten two a/c units from Morehart over the last 20 years. Very prompt in getting a new unit same day. Technicians very knowledgeable and professional.
Couldn’t be happier. Excellent communication. Friendly service tech named John. Five stars all around!
Great company and people with whom to do business.From scheduling, reminders, service, to completion, Morehart is top notch. Special shout out to Tom Greene who has consistently provided excellent tech service throughout the years on both my AC and heating units.