Brian Sturgeon is the most professional service representative. I always request Brian for any of my service needs. He is always on time, courteous and, explains everything that he is doing/checking and then goes over in detail the service performed. He always gives me the information as he is performing the service so there is never any surprises at the end of his service call. Additionally, I bought my A/C unit from Morehart (Brian was my sales rep also) six years ago and they have taken extremely good care of me. I can’t say enough good things about Brian. Wish Morehart could clone him.
Brian is truly the best!!!! He was there before scheduled which made my day a lot better considering our AZ was fixed before the real heat of the day was here!!! He’s so professional and explained everything to us so we knew exactly what was going on!! I would truly recommend him and the company to all of our friends and family!!! Thanks again Brian!!!
Tom was dispatched quickly to address a warranty issue. He climbed into our attic in 107 weather without complaint. While up there, he took pictures of our circa 1911 wiring suggesting possible issues and recommending we hire an electrician to have them checked out. He appeared very knowledgeable and trustworthy. Thank you Tom & Morehart for your prompt and courteous service on a very stressful day!
I have dealt with Morehart AC for several years and as always they are on time, very cordial and fairly priced. My service today was excellent as usual. I am extremely happy with my service rep. I am completely satisfied with the ac check-up and options I was offered for my new service contract. I will stay with Morehart always.
Professional, got my unit running again, answered all my questions as well as any anticipated questions. The estimated timeline was spot on and the guy was able to arrive early. He did a few added things like clean the unit and change my filters with no extra cost. Was a pleasure working with them.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Tom Greene came out to service my 3 AC units today. He was professional, honest, very knowledgeable and did a very good job. I was having some issues with my office getting warm during the day and he found the issue and fixed quickly. I would highly recommend Tom and Morehart AC for any job. Even scheduling an appointment was easy and the office staff was friendly. I know I am in good hands with the Morehart Team.
Positive: Professionalism, Value Getting to work with the leaders and team at Morehart Air Conditioning and Heating has been a pleasure. This is a company that cares about their customers and they are focused on providing the best services for the community.
Positive: Professionalism, Punctuality, Quality, Responsiveness My technician Tom G. was excellent, professional and fixed our cooling issue very quickly. Luckily it was a simple fix, but he made the process very easy. Would definitely recommend them!
Fast and convenient service. They serviced my air conditioner during the sale of my home, they were easy to work with given that I wasn’t always available to be at the house, and they worked with myself and the new owner to get the work done. Definitely would recommend
Had an awesome experience with this company! First called late Wednesday afternoon and Leo showed up within the first half hour of time window and quickly diagnosed a bad part on my 4yr old system, charged me exactly what the service call was quoted over the phone. Next day after researching and determining the part was still under warranty, replaced with new part and did an overall check of my unit. I was charged the exact labor quote I was given the day prior. Leo never tried to sell me a service contract or suggest any unnecessary maintenance. I will remain a loyal customer and recommend this company to all my neighbors.